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®FAQ

Product Questions

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What is Teething Bling®?

Teething Bling® is the ORIGINAL ‘teething’ jewelry.  Our necklaces and bracelets are made for an adult to wear but are also safe for curious babies to handle and chew.  It’s pretty and practical jewelry for Moms, Aunts, Grandmas and other Caregivers.

What is it made of?

Teething Bling® is made from a commonly-used, medical-grade, food-safe silicone.  It’s the same material found in many teething toys and other baby products, such as the ‘coated’ infant spoons we all use.  Our silicone is 100% Non Toxic.  It contains no BPA, Lead, Cadmium, Phthalates PVC, Latex or Mercury.  Approved By FDA, LFGB, EU1935/2004.

What about the cord?
The cords are made from nylon and have also been safety tested.  Please make sure your clasp is in good working order before using the pendant. We remind users: Teething Bling® is ADULT jewelry and NOT not intended for children to wear. 

 

Is Teething Bling® safe for older children?

Occasionally a customer will ask if Teething Bling® is appropriate for a child of a certain age.  Our products are designed for adults to wear to soothe and entertain babies with emerging teeth.  Children with fully developed teeth may be able to bite through Teething Bling®.   NO teething jewelry can be considered ‘indestructible.’  Therefore, parents must determine what is best for their own situation and child and as always, we remind everyone that children – of any age – should never be left alone with jewelry of any kind. 

Please note: If using with an older child, wear and tear are expected and products should be routinely checked for damage.  Discard and replace immediately if damaged.

I’ve seen other teething jewelry on the market – how is Teething Bling® different?

Teething Bling® is the ORIGINAL teething jewelry.  It is the only product that has received European approval, undergoes quarterly safety testing in the US and abroad and includes breakaway clasps on all necklaces.  We are also proud member of the Silicone Jewelry Alliance.  Additionally, we don’t do any outsourcing.  If you have a question or concern, you will reach someone in our Maryland offices.

Is it safe?

Yes. Teething Bling® contains no harmful chemicals: no phthalates, BPAs, PVCs, lead or latex.  Our products are CPSIA compliant, carry the European CE mark for safety and are FDA approved.  Necklaces also come with a breakaway clasp as an added safety feature. We remind users to never put a necklace ON a baby, and never leave your child unattended with jewelry of any kind. 

What are the benefits of using silicone? 

Silicone is very reliable and retains a far higher tensile strength and tear resistance than most organic ‘rubbers’.  That makes it the perfect material for a teething product.  It’s also odorless and tasteless and will not cause staining.  Most importantly, silicone does not support the growth of fungus, mold or bacteria.  To clean, simply wash with soap and water.

Why ‘teach’ my child to play with jewelry?

If you’ve ever held a baby, you know how much they love to grab and chew.  We feel that our products offer a better alternative to hair pulling, skin pinching, glasses twisting, etc.  All the things babies routinely do – without any ‘teaching’ at all!  Little ones NEED to explore – it’s crucial to their development – so why not give them a safe product that will soothe and entertain while easing your frustration as a parent?  Going out to dinner, sitting in church, standing line at the grocery store – let your busy baby play.  As with every stage, endless grabbing shall pass.  But when your little one is reaching for everything in sight, it’s great to have a handy product that will safely satisfy their curiosity.  And if Mom can look stylish in the process, all the better!

 

I am interested in selling your products. How do I become a retailer?  

For more information on becoming a retail partner, please see our wholesale section or contact sales@smartmomjewelry.com.


Returns/Exchanges/Shipping Questions

How long will it take my order to arrive?

Our products are shipped via USPS.  International orders are shipped by US Global Priority Mail, or UPS Express Mail, upon request. All duty taxes are the responsibility of the receiver.  We also ship to FPO and APO via USPS.

For regular, first class domestic mail, most orders arrive within 5-7 days.  Priority mail generally takes 2-3 days.

For guaranteed domestic delivery, we also offer overnight service – where available.

International orders vary, depending on location.

What is your return/exchange policy?

We want you to be fully satisfied with your purchase. If for any reason you wish to return merchandise in saleable condition, we will gladly issue a refund or merchandise credit within 14 days from date of delivery. After 14 days, you may still receive a merchandise credit, valid for one year from the date of original purchase.  We apologize that shipping costs are non-refundable.

If you receive an incorrect or damaged order, we will replace your order at no additional cost to you, or we will promptly issue a complete refund.

For all returns or exchanges, please send an email to info@smartmomjewelry.com or call 301-774-6981 to request a Return Authorization Number (RAN).

Returns and exchanges can be sent to:

Smart Mom LLC
Attn: Returns
PO Box 578
Ashton, MD 20861

What is your privacy policy?
Online ordering uses SSL encryption to guarantee the highest form of security.  Information obtained by smartmomjewelry.com is used strictly for the purpose of our records. Your information is NEVER shared or sold to a third-party.


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